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Monday, May 20, 2024

New software streamlines processes for retailers

161027 solutions for RetailSolutions 4 Retail Brands (S4RB) has launched new software to streamline the process for retailers assessing and driving improvements in their private brand products. The private brand grocery retail specialist has integrated incident link functionality from its UBX LINKTM into its cloud-based UBX Panel Management software, saving retailers time by enabling suppliers to proactively respond to product issues. A part of S4RB’s UBX Cloud Services, UBX Panel Management allows efficient management of workflow for a range of product assessments including benchmark panels, sensory panels, and regular consistency assessments where multiple products from different batches are compared against each other and their specification. The system helps with the identification of common themes, for example particular issues with consistency from a particular supplier. The software has recently been updated with integrated functionality for management of ‘corrective actions’. When a product fails a benchmark or sensory assessment, the incident link functionality captures and automatically directs the corrective action required to the relevant supplier, removing the need for further emails and task management.

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