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The LinkedIn profile experiment
- Features
- June 21, 2019
After receiving one too many misguided messages from men on LinkedIn, Andrea Myles made the unusual decision to become one herself
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CX vs UX
- Features
- June 21, 2019
Tom Uhlhorn untangles the difference between customer and user experience – and why one is so crucial to the other
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Going Global
- Features
- June 21, 2019
Managing a business through international expansion is a fine art, writes Gareth Way
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The impact of aluminium
- Features
- June 21, 2019
Marcel Arsand discusses the growing demand for beverage cans
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Paula Lindenberg
- Features
- June 14, 2019
London’s leafy Kensington is a long way from her native Brazil. But new Budweiser Brewing Group President Paula Lindenberg is loving the change of scenery and relishing the opportunity to drive the rebranded beer giant forward, writes Eamonn Duff
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The key to customer service
- Features
- June 14, 2019
Contact centres are often deployed as mere cost cutting measures. They are so much more than that, writes Peter Tetlow
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Differentiate or be delisted
- Features
- June 14, 2019
Shoppers need good reason to switch from default. Could your brands be doing more, asks Danielle Pinnington?
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Ending the late payment plague
- Features
- June 14, 2019
Malcolm Harrison shines a spotlight on the late paying big firms who are damaging the UK economy by sending thousands of small businesses to the wall
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Food contamination: reputations on the line
- Features
- June 4, 2019
Food safety scares can destroy the worth of a brand name overnight – which makes product inspection technologies such a critical investment, writes Russell Morgan
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From packaging professionals to purchasing managers, FMCG CEO helps key decision makers in the FMCG industry make informed decisions regarding stock, machinery, packaging and services.
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